RELATIONAL COMMUNICATION - Study Guide - MIDTERM EXAM FORM: Primarily Objective (T/F, Multiple Choice);Potentially one short essay TOPICS: (This list is not inclusive) ( Wednesday, Oct 15)

John Stewart.U&Me: Communication in Moments that Matter Chapter 1:“Chapter 1:“talk” = both verbal and nonverbal; What are mis-meetings? \ What are moments that matter? \ What is contact quotient; \ Buber’s distinctions between impersonal and interpersonal communicating Chapter 2: Definition of communication; Components of communication definition: continuous, complex, collaborative, meaning-making – what do these mean? What are the most significant communication events? The 6 features of communication – what are they, what is significant about them? Chapter 3: What is humanness? The 4 features of “the personal” – what are they, what is significant about them? Chapter 4: Internal v. external locus of control; AMPP – Ask, Mirror, Paraphrase, Prime; How do you make digital communication personal? Listening Chapter 7: What is metacommunication? Effective listening; The listening scale, see chart p. 174; Empathic listening and skills involved; Dialogic listening and skills involved; Successful leadership - Chapter 8: Learning = constructed, not received; 5 guidelines for doing learning meetings

Dan Canary, Michael Cody, and Valarie Manusov Interpersonal Communication: A Goal-Based 4th Edition The Cody et al. book is important social scientific research. This book helps to provide the empirical data to support or deny interpersonal communication theories. Here are some of the important areas from each chapter that you should definitely know for the exam. However, this list is not exclusive. Chapter 1- the definition of interpersonal communication and the assumptions it’s based on, the definition of goals and the seven properties of goals that relate to interpersonal communication, and the three types of interpersonal goals Chapter 2-, person perception, confirming/disconfirming, individual differences, Grice’s maxims, Communication Accommodation Theory Chapter 3- Definition of non-verbal communication, the types of non-verbals, non-verbals and culture, 5 functions of non-verbal behavior; encoding vs decoding Chapter 5 -Cognition and attribution sections; stereotypes; expectancies; four types of schemata; the four important cognitive processes; stereotypes; schema; scripts; implicit personality theory; distress-maintaining bias; actor-observer bias; fundamental attribution error Chapter 8 – Negative vs. Positive Face; Politeness Theory; Excuses and apologies Chapter 14- Why study individual differences?, Machiavellian Behavior, Self-Monitoring Behavior, Locus of control, Cognitive Complexity, Argumentativeness, Narcissism .

Lectures: Even as it is difficult to take extensive notes in lectures there have been some. PowerPoint (Models; Listening, Perception, Cognition,. Lecture items less emphasized in texts include attribution (e.g. Fundamental Attribution Error and reasoning errors/tendencies, estimated relationship potential, bottom-up/top-down processing, traits vs. situation, etc). Think about any demonstrations, videos, stories, etc. that have been shared in class. What point were they trying to make? What is the overall takeaway?

: lecture materials, especially as they are extensions from the book are fair game: active listening, listening skills, social roles (labels/self-fulfilling prophecy), non-verbals, small talk, etc.

Short essay: May select one essay from the following three: 1. In class we have watched several videos (This is Water, the ball pit, the NYC touching strangers pairs, Through our Eyes Wake Forest -Faces-diversity, etc). Choose a video and describe the main takeaway, or a theme across them. (Films available on Sakai) | 2. Consider what you learned about conversation meta-perspectives ("How I see me" "How I see you," "How I think you see me," etc.) Reflect on a recent interaction you've had with another person; describe how conversation meta-perspectives played a role in that interaction. Additionally, how has your awareness of conversation meta-perspectives affected your communication with others? 3. Dr. Louden prompted a discussion by exchanging students' pens with one another.  What did this activity illustrate with relation to communication styles?  Select two examples of relationships in your own life to illustrate contrasting types of communication and discuss how you approach communication in each.  How do these varying communication styles influence your relationships?  How do the relationships influence your communications styles? Thrust is treating a person as an object or human - Buber I-Thou.

We know there is a lot of materials in the readings. We also know that lecture highlight rather than spoon feeding, but for those feeling test anxiety consider the following. We recognize the study guide can never be specific enough. It is a guide, mostly to not blindside folks with questions from the text that were not in lecture. If questions on the exam are specific, and we consciously try not to get too specific (picky) but of course that is "in the eye of the beholder." The "picky" questions are on the exam are those either in lecture, power points, lab handouts or specifically mentioned in study guide. Also we check the test after the exam and throw out questions that do not do the job or are "unfair" for some reason. In the end, the test ends up being "mostly" fair. Finally, many questions on the exam are just give aways I know 99% will get correct. They are there to emphasize a given thought. So, be familiar with the big stuff. Relax and trust your ability to reason through questions, to get at what is really being asked rather than the trivia of terms and labels.

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