Academic support for faculty
CELI - Computer-Enhanced Learning Initiative
 - workshops (work the web, template, webweb)
 
 - exchange (Acadia/Penn trips, tech lunch etc.)
 
 - seminars
 
 - release time
 
http://www.wfu.edu/CELI/
ACS - Academic Computing Specialists
- consultants to faculty on the design, implementation, and use of information technology in the curriculum.
 
http://www.wfu.edu/wfuacs/
ATG - (iMAG|etc)
Coming in Nov 98', Reynold Hall 225
ZSR Library
http://www.wfu.edu/Library/
 - eResources - Database, CD-ROM server, proxy services
 
- Facilities
 
 - Media Archive
 
 - Media Lab
 
 - CBT
 
 - Multimedia Lab - Minolta PS3000 book scanner, HP 4c flatbed scanner, Minolta slide scanner, Miro DC-?0 video editing, Hitachi MPEG1 camera etc.
 
- Services
 
- Faculty, Student, and Staff computer software training (some in collaboration with ICCEL)
 
- Standard Software Load
 
- Media Collection Circulation
 
- Multimedia Software Training
 
http://www.wfu.edu/Library/ITC/training/training.htm
 - students -> RTA + Help Desk
 
 - grad. stu. -> faculty + Help Desk
 
 - faculty -> ACS + Help Desk
 
Information Systems
Information Systems Support Center (ISSC, Help Desk)
Reynolda Hall 17B
 - 758-4272 (Support Consultants /System Status)
 
 - on-line problem report - Remedy
 
 - mail to ac-help@wfu.edu
 
 - walk-in, Reynolda 17B
 
- 
Help! except instructional software
(e.g. Maple, SPSS etc.), see instructor
 
A lot of the questions you may have are in the
 - What you need to know now page
 
 - ThinkPad Technology Guides
 
 - ThinkPad Getting Started CD-ROM
 
online version available at ISSC web page except the CD
Information Systems Technical Support Center
Reynolda Hall 26B - Hardware problems

RTA - Resident Technical Advisors
contact Nancy Crouch
http://www.wfu.edu/users/stricbb5/RTA/rta.html
STARS - Student Technology AdvisoRS
contact Nancy Crouch
http://www.wfu.edu/Computer-information/STARS/
Service Center
In Bookstore
  - Ricoh color printer -  ~$1.49/page for 8x11, $2.49 for 11x14
 
  - ZIP, CD-R services
 
  - Legacy, non-standard equipment
 
  - student IGN account
 
IS general purpose labs
2 of these are closed now
 - Taylor : 5 IBM, 5 Mac
 
 - North : 3 Mac
 
 - Carswell : 9 IBM
 
 - Davis : 5 IBM, 5 Mac
 
 - Library 203 : 4 IBM, 14 Mac
 
 - Library 254 ITC : 16 IBM
 
Classroom AV
 - SVGA+ Epson, BARCO, Electrochromo projector (varies, up to 1024x768, some higher)
 
 - 27/32/37/42" TV/monitor
 
 - A/V facilities - VCR, LaserDisc, DVD
 
 - Canon FlexCamera/overhead camera/Elmo camera
 
 - audio, wireless microphone
 
 - Power and Ethernet to each seat
 
Network printers
  - A network of ~25 Optra in dorms?
 
  - quota
 
others
  - Lexmark ExecJet II 4079, 150c, 2030, 2050, 5700, 40, 45 inkjets
 
  - Lexmark 4039 10plus, Optra E, Ep, E+, K, N 240/245, C
 
Optra printers
 - Postscript Level 2/PCL 5 or 6
 
 - 2-32M RAM
 
 - 8 ppm (1200 dpi), 16 ppm (300/600 dpi), 129 grays
 
 - Ethernet, accepting jobs from ac, NT/95, ftp
 
  - 4 different generations
 
  - Rn/Ln/Lxn/Lxi
 
  - Rn+/Ln+/Lxn+, N
 
  - S1250, 1650, S2450
 
  - S1255, 1655, 1855?, 2455
 
References: